- Dynamics 365 Customer Service and its components
- Case lifecycle and managing cases
- Knowledge management in Customer Service
- Other customer service apps
- Dynamics 365 Field Service and key terminologies
- Work orders, incidents, and inspections in Field Service
- Scheduling, inventory, and asset management capabilities in Dynamics 365 Field Service
- Dynamics 365 Project Operations and deployment types
- Project services lifecycle and key terminologies
- Sales, Project, Expense, and Resource management capabilities
This video is only available for Cloud Champion users. Please log in or register to continue.
Session Information
Tags
Audience
Technical
Area of Interest
Dynamics 365 Commerce
Dynamics 365 Customer Service Pro
Dynamics 365 Finance
Dynamics 365 Manufacturing
Format
On-Demand
Language
English
Solution Area
Business Applications
Confirm Company
Company data provided by Clearbit (www.clearbit.com)
Having trouble? Contact us
Featured In
MB-920 Microsoft Dynamics 365 Fundamentals (ERP)
Recommendations
Kumppaniakatemia / Insentiiviklinikka 24.1.2025 - Modern Work & Security
What's New in Security, Compliance and Identity January
What's New and Highlights in Business Applications January
Kumppaniakatemia 2025 Kevät 23.1.2025 - Kuinka käyt luontevasti asiakaskeskusteluja Copilot Studiosta?
Kumppaniakatemia 2025 Kevät 16.1.2025 - Tietosuojan merkitys Copilotin käyttöönotoissa?